Return Policy
Patients have up to 7 days from the date of pickup or delivery to request a return or exchange. Newburgh patients have up to 2 weeks from the date of purchase to request a return or exchange.
Return Eligibility
Returns are only accepted for defective products. Patients must provide the original packaging and receipt when requesting a return.
Exchanges
Exchanges are only available for the same product. Exchanges for a different product are not permitted.
Merchandise
Merchandise is not eligible for return or exchange.
Restrictions
Return and exchange requests must be made within 7 days of the pickup or delivery date at all stores, except Newburgh, which allows up to 2 weeks from the date of purchase.
Only defective products are eligible for return or exchange.
The original packaging and receipt are required.
Exchanges are limited to the same product.
Non-defective products are not eligible for return or exchange.
Merchandise is not eligible for return or exchange.